MakeYourFile
Support
Help with your account, files and payments.
Contact us
Support contact: support@makeyourfile.com. For help with MakeYourFile, include a short description and your order reference, if you have one. Never send passwords, card details or private files.
Manage your subscription
If you have a subscription, open Settings → Billing to check its status or cancel renewal. You can read the Subscription Policy here.
What you can access
Payment unlocks your converted file and the available JPG, PNG, WEBP, AVIF, TIFF and PDF conversions during your paid membership. The converter shows the available output formats for each uploaded file; not every input/output pair is supported. Each upload can be up to 20 MB. PDF input supports up to 20 pages and exports to JPG or PNG; multi-page results download as a ZIP. Converted files are available for one hour; download them before they expire.